Jeff Bubak, OneSourceCX, Principal Advisor
Since 1996, Jeff Bubak has negotiated some of the largest contracts in the customer experience outsourcing industry. His reputation for integrity, perseverance and successful outcomes is the result of his passion and commitment to an essential part of commerce -- the customer experience.
For 24 years Jeff was a top-producing sales executive in the Business Process Outsourcing (BPO) industry working for global CX outsourcing leaders (Sitel and Alorica). Since 2020, Jeff has helped large, medium and small companies navigate the complex world of selecting the "right fit" for CX outsourcing partners. In addition, proven and experienced CX executives also have been matched to new employment opportunities through his job placement services.
Many consultants with few years of experience (or a proven record of results) are entering the field of brokering customer experience solutions. Unfortunately, not all the promises and hype will deliver the results you desire from a third-party advisor. Jeff's commitment to success for his clients, integrity, and efficiency is why he has achieved successful results for both corporate clients, CX providers and employees alike.
Whether you are a CX provider, a corporation or government entity with customers to support, or a professional in the CX industry, Jeff looks forward to helping you achieve your goals.
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